Answer:
the amount of the cost that company incurred for training the replacement workers is $80,000
Step-by-step explanation:
The amount of the cost that company incurred for training the replacement workers is given below:
= Extra cost incurred × dissatisfied percentage × number of staff
= $20,000 × 4% × 100 people
= $80,000
hence, the amount of the cost that company incurred for training the replacement workers is $80,000