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Identify the assertive conversational skill. A. uses a loud tone B. holds a confident posture C. avoids confrontation D. glares or scowls

User Adi Ohana
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1 Answer

6 votes

The right answer is option B.

Assertive means to stand up for oneself or others in a cool and confident way, without being rude or accepting wrong in a passive way. As a result, an assertive conversational skill is to hold a confident posture.

Assertive speakers do not use a loud tone of voice glare or scowl. They do not avoid confrontation, but they remain calm and make other people remain calm as well.

User Chris Abrams
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