Question

Decision Point: What Information You Should Collect During the First Call The next step in the Welcome Home selling process includes a phone call to each qualified prospect from a sales agent. Like all salespeople, the Welcome Home agents want to make the best impression possible when they finally meet the client face to face in the model home. Agents use the phone call as an opportunity to gather information that would be useful in their first meeting. What information do you recommend that the agent try to collect during the call to make their first meeting with the client the most valuable?

Answer 1

The most valuable recommended information for an agent to try to collect during the call to make their first meeting with the client might include age, gender, job, hobbies so agent could use this psycho demographic features for his customers´prospecting.

Step-by-step explanation:

Turning prospect into paying customers is an agent´s most valuable goal either by warm or cold calling.

Warm calling is contacting a prior prospect who has shown an interest in your product or company and it is more efficient and effective than cold calling which can be a surprise to the possible customer so keep your in mind, identify yourself properly, ask open-ended questions, use proper tone of voice to lead him/her, be attentive.

Before you start calling you need to create a positive script with the correct questions to "connect" or link your prospect voiding frustrating or upsetting it and be constant.