Answer:
The correct answer is A) installing software and repairing computer equipment and networks
Step-by-step explanation:
Its main function is to install, test, maintain and update the equipment of its customers, talking about both software and hardware. In addition, they can work in situ, that is, move to your company or do it remotely, accessing your equipment from where they have their office.
What are the specific functions of a computer support technician?
- Offer advice on everything related to the configuration and use of computers. They can do it over the phone if they are simple questions or in person if a more thorough analysis is needed.
- Install software: When an update or new tools are needed, they can help you get everything up and running so you can use it as soon as possible and measure its effectiveness.
- Maintain and periodically review your equipment to be able to anticipate any failure they present and correct it before it affects the operation of your company. To do this, they perform routine tests, identify breakdowns or replace defective parts that may cause problems.
- If there is a problem not contemplated in prevention, they go immediately and repair it in situ so that the damage is less. If necessary, they contact the manufacturer to know the specifications of the equipment and to find the solution more effectively.
- They can create user manuals for companies like yours in which they recommend some use practices that can favor the maintenance of the equipment and its proper functioning.