Answer:
Letter d is correct. Filtering and withdrawal.
Step-by-step explanation:
Information overload occurs when there is an excess of daily information, which is enhanced by the use of technologies whose information circulates in free demand and real time. In the organizational world, the use of information technologies has greatly facilitated work processes, data and indices have dramatically increased understanding of buying and selling behaviors, management and control, and internal and external communication. However, it is important to set limits so that there is not too much information, which instead of helping the processes, can confuse individuals, cause conflicts and even a loss of focus.
So the two strategies that best fit the control of information overload are filtering content so that you don't lose focus on what is really relevant to your daily work and withdrawal what is not relevant at the moment. By planning and managing information it is possible to establish greater control.