Answer:
The 99% confidence interval would be given by (12.10;12.20)
Explanation:
The margin of error is the range of values below and above the sample statistic in a confidence interval.
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
A confidence interval is "a range of values that’s likely to include a population value with a certain degree of confidence. It is often expressed a % whereby a population means lies between an upper and lower interval".
represent the sample mean
population mean (variable of interest)
represent the population standard deviation
n=60 represent the sample size
Assuming the X follows a normal distribution

The sample mean
is distributed on this way:
The confidence interval on this case is given by:
(1)
The next step would be find the value of
,
and
Using the normal standard table, excel or a calculator we see that:

Since we have all the values we can replace:
So on this case the 99% confidence interval would be given by (12.10;12.20)