Answer:
by clearly state why the change is needed and how it will affect employees
Step-by-step explanation:
An employee's resistance usually occurs when an employee feels insecure about changes or his position in the organization. A good leader must find out what are the main reasons why employees create resistance and thus devise a strategy to break down these barriers. In the case of supervisor Mary, clearly communicating about changes and the future of employees was effective in breaking down the barriers of employee insecurity about the changes that will occur in that company.