Answer:
2.56% probability that the agent will sell a policy to three of the four prospective clients
Explanation:
For each client, there are only two possible outcomes. Either a policy is sold, or it is not. The probability of a policy being sold to a client is independent of other clients. So we use the binomial probability distribution to solve this question.
Binomial probability distribution
The binomial probability is the probability of exactly x successes on n repeated trials, and X can only have two outcomes.

In which
is the number of different combinations of x objects from a set of n elements, given by the following formula.

And p is the probability of X happening.
An insurance agent has appointments with four prospective clients tomorrow.
This means that

From past experience the agent knows that the probability of making a sale on any appointment is one out of five.
This means that

Using the rules of probability, what is the likelihood that the agent will sell a policy to three of the four prospective clients?
This is P(X = 3).


2.56% probability that the agent will sell a policy to three of the four prospective clients