Question

For the past two years, Mountain High Bike Company used suppliers from India, Japan, and Malaysia to provide precision parts for its custom bikes. There was only one problem: the quality of the parts from all locations lacked precision and consistency. Skilled technicians complained that as many as three out of five parts had to be discarded due to imperfections. The quality control manager convinced the owners to partner with a slightly higher-priced company in Omaha, Nebraska, which utilized _________________ to test samples of product components for deviations in quality and precision, prior to sending them to Mountain High Bike Company. The bike company realized savings in both time and money.

(a) Statistical process control
(b) Logical process control
(c) Mass customization.
(d) Assembly process.

Answer 1

(a) Statistical process control

Step-by-step explanation:

• This method involves quality control and employs a statistical tool and techniques to monitor the processes, that help to maintain that the processes are smoothly running and less waste and less time are consumed.

• Thus will provide precision parts to the custom bikes as they focus o continuous improvements and design of experiments. The amount of quality control and inspection can early be detected by the man, machine and material mode.