Answer:
a. control planning
Step-by-step explanation:
Control planning -
It is the process in by which , the activities , behavior , performance , task of the employees of the organisation is regulated , to make the employees effective and efficient to achieve the goal for the organisation .
Hence , the head of the organisation tries to look for the record or talk to the employees to deal with their present status or to resolve any kind of query .
hence Grey is in the control planning process .