Question

Rudy, a food truck owner, has sizable followers on his website where he personally interacts with them and thanks them for their support. He also lets his followers know his location and the menu for a day in advance. The opportunity of _____ is highlighted in the given scenario.

Answer 1

Providing personal customer service

Step-by-step explanation:

Rudy provides his customers with very personalized service. His business model functions well because he has a sizeable amount of followers on his website. Rudy personally interacts with his customers, lets them knows his location and the menu for the day, and thanks them for their support. Since Rudy owns a food truck, he can move to different locations. By providing personalized customer service, Rudy is encouraging his followers to find where the food truck is located that day. This way, he gets the traffic of where the food truck is located that day, but he also has people that specifically go to that area for his food truck.