Question

Paige is thinking about discontinuing a software program her company makes that is no longer profitable. The main advantage she sees is that the company will save money by not creating more of that software and be able to spend it on a product that could be more profitable. What is the main disadvantage of discontinuing the product?

Answer 1

Her company may still need to provide costumer service to existing customers

Step-by-step explanation:

Answer 2

To lose customers.

Step-by-step explanation:

When a product is discontinued the main disadvantage is that you can lose the consumers of that product when they are not be to find it as they can form a bad opinion of the company for not being able to use the product. This can generate bad advertising for the company and that is why the discotinuing of a product should be carefully consider to avoid a negative impact.