Question

Which of the following BEST describes the purpose of customer​ insights?

A. To create more value for customers
B. To instruct other company departments in customer service
C. To represent the company to its customers
D. To advertise new products to customer bases
E. To develop new markets of customers for the company

Answer 1

The correct answer to the following question is option A, i.e., To create more value for customers.

Explanation:

Generally, this answer is best for this question because customer satisfaction is more valuable for your business. The word 'value' is mostly means to price or any other things which have value for the businessman as well as the customers also.

In other words, when we create more value to the customer then we get more profit and if we do not value our customer then we suffer loss.

So, the customer value is more valuable or precious for the businessman or the firm.