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Expressing empathy means the customer gets exactly what they want all the time. True or False?​

Expressing empathy means the customer gets exactly what they want all the time. True or False?​
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Expressing empathy means the customer gets exactly what they want all the time. True or False?​

User Brent Worden
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That statement is false. Giving the customer what they want is not always possible or feasible.

User Joshua Weinberg
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