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What occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision?

A. Analytics
B. Structured decisions
C. Unstructured decisions
D. Semistructured decisions

User Adam Yost
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1 Answer

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Answer:

The correct answer is D. Semistructured decisions

Step-by-step explanation:

Many decisions have elements of both types of decisions and are semi-structured, where only part of the problem has a clear answer provided by an accepted procedure.

  • Senior executives face many unstructured decision situations, such as setting the objectives five or 10 years after the firm, or deciding on the new markets in which they must participate.
  • Middle level management faces more structured decision scenarios, but its decisions may include unstructured components.
  • Operational managers and ordinary employees tend to make more structured decisions. For example, a supervisor on an assembly line has to decide if a worker with an hourly wage is entitled to overtime pay.
  • A sales representative has to make frequent decisions about extending credit to customers, for which he consults the customer database of the firm that contains the credit information.
User Paris Liakos
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