Answer:
refraction
Step-by-step explanation:
When a ray of light passes from one medium to another medium, it deviates from its path, this phenomenon is called refraction.
When the ray passes from rarer medium to denser medium it bends towards the normal and if the ray passes from denser medium to rarer medium, it bends away from the normal.
Here, the ray passes from air to glass, so refraction takes place.