Question

_______________ is the term for the convergence of real-time and non-real-time communications services such as telephony, instant messaging, video conferencing, speech recognition, voice mail, and email into a single interface.

Answer 1

Unified communications

Step-by-step explanation:

Unified communications is the term for the convergence of real-time and non-real-time communications services such as telephony, instant messaging, video conferencing, speech recognition, voice mail, and email into a single interface.