Question

A company's skills are functions—such as customer service and promotions—that the firm performs better than its competitors

a. True
b. False

Answer 1

The correct answer is True.

Step-by-step explanation:

Business skills correspond to a function developed by an organization effectively, which gives it a competitive advantage over others in the same sector. They are acquired continuously and for a period of time, and generally perceived by customers, who grant approval status.

Answer 2

Here the given statement is true.

Step-by-step explanation:

The given above statement is true , customer service and promotions are recognized as a company's skill set , which if a company would perform better than its competitors than it would be able to attract more customer base and even retain its target audience. Customer service skills are really important for every company as these skills helps in increasing its target consumers and retain them by addressing the customers redressal, fulfilling their needs and wants and improving their experience.