Answer:
The correct option is : (A) standardization
Step-by-step explanation:
Standardization is defined as the process of creating and implementing certain standards. It helps in guiding the process of production of various goods and services and also improves the compatibility, consistency and efficiency of an organization. This process of standardization, also provides advantage to the organization over its competitors.
Therefore, in the context of an organizational authority, Sannomsy is using the process of standardization.