Question

All of the following are guidelines for effective small talk EXCEPT

a.discuss controversial topics.
b.avoid monologuing.
c.stress similarity rather than differences.
d.answer questions with sufficient elaboration.

Answer 1

A - Discuss controversial topics

Step-by-step explanation:

Small talk refers to polite, informal conversation that people engage in during social occasions. It is meant to be lighthearted, usually concerning unimportant topics. Therefore, the discussion of controversial topics goes against the purpose and characterization of effective small talk.