Answer: a) if the patient feels comfortable doing so
Step-by-step explanation:A mediation is sort of agreement document that is of contract between the two parties.This is basically an agreement between the doctor or hospital and patient displaying the open communication between them. Mediation is not a necessary document that has to be signed , so there is comfort of the patient whether they are interested to sign it or not. If the patient feels like seeking knowledge about the hospital and doctor they can sign it.