Final answer:
Chantal works in Human Resources (HR), a department that focuses on recruitment, hiring, and employee retention, as well as addressing employee behavior and performance issues.
Step-by-step explanation:
Chantal, who helps recruit and hire employees, as well as corrects poor employee behavior, works in Human Resources (HR). HR typically specializes and focuses on the retention of employees and hiring practices. This includes developing strategies to ensure the least number of firings and the greatest number of hirings relative to the organization's size. For instance, when a company identifies a need to fill a position, it is the role of HR to manage the recruitment process, from advertising the position to selecting potential candidates for interviews, as occurred with Imani's case.
Moreover, part of the HR role can sometimes involve addressing performance issues, as Tracy did with Noel, outlining the areas where improvement is needed. This underscores another crucial aspect of HR's function: managing employee relations which includes addressing disciplinary issues and assisting in personal development.