Question

Sonia Soans is a corporate trainer. One of her favorite ways to start a training program is to present a case study and encourage members to think of the case in depth and discuss it amongst each other. Using the results of the activity, she understands the baseline measures of the group's functioning. During one of her recent sessions, she observed that the group came to a consensus very quickly. However, when asked to present their views, the team members were not too confident and appeared to be under an illusion of unanimity. From this scenario, we can say that this group experienced

Answer 1

Groupthink

Step-by-step explanation:

Groupthink is a psychological phenomenon which occurs when members of a certain group decided to conform to the majority opinion/perspective held by the group even if it contradicts their own personal belief.

Typically, groupthink is caused by inherent desire to avoid being regarded as an outcasts by other members of the group. So rather than saying different opinion and distort the harmony within the group, they decided to bow down to the group's view and create an illusion of unanimity.