Answer:
i would say its
c - It allows citizens to understand their representatives better
Step-by-step explanation:
Participation is commonly defined as the act of taking part in some action. ... Participatory democracy is primarily concerned with ensuring that citizens are afforded an opportunity to participate or otherwise be involved in decision making on matters that affect their lives.
Civic engagement or civic participation is any individual or group activity addressing issues of public concern. ... Civic engagement "is a process in which people take collective action to address issues of public concern" and is "instrumental to democracy"