Question

How would you handle the conflict ? You recently purchased a pair of shoes and the store clerk was very rude and unhelpful. You return to the shoe store indicating dissatisfaction concerning your service by the store clerk. You ask to speak to the manager, Bella. Bella then loudly argues with you, and you have a heated argument in full view of all the waiting customers.

Answer 1

Don't buy the shoes, inform people on your experience, and LEAVE.