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When writing a business e-mail, you should

include emoticons so your message is understood clearly
maintain a business-like tone
use all caps to emphasize your message
use casual language to establish familiarity

User Jespern
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2 Answers

3 votes

Answer:

b.maintain a business-like tone

Step-by-step explanation:

User Sankumarsingh
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3 votes

Answer:

maintain a business-like tone

Step-by-step explanation:

User Aron
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