94.5k views
5 votes
Using refusal skills involves taking all of the following steps EXCEPT:

A.
State your position simply but firmly.
B.
Back up your words with your actions.
C.
If necessary, be hostile to show you mean what you say.
D.
Suggest alternatives to the behavior being proposed.

1 Answer

4 votes
C. If necessary, be hostile to show you mean what you say.
User Bruce Payette
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