Question

Select the correct answer.

Which characteristic is true of all negative business messages?
O A. They should be written as business letters.
B. They should offer reasons or explanations.
OC. They should be directed at a large audience.
D. They should be informal in tone.

Answer 1

B. they should offer reasons or explanations

Answer 2

B. They should offer reasons or explanations.

Step-by-step explanation:

A negative business message is a letter, memo, or email that conveys negative or unpleasant information, such as a rejection, negative evaluation, and announcement of policy changes that don't benefit the reader. The person writing this type of message should make sure to help the receiver understand and accept the news. This is why they should always offer reasons or explanations about why exactly the reader is receiving the message.