Final answer:
Brian in 'Three Signs of a Miserable Job' likely provided clear expectations and relevant metrics for his employees, reflecting the principle that appropriate rewards can motivate improved work effort and satisfaction. Measurement of productivity can include various aspects such as quality and customer satisfaction, and consistent performance management is crucial for employee retention.
Step-by-step explanation:
In the book Three Signs of a Miserable Job, the character Brian took measures to make sure his employees understood how their performance would be measured and thereby improved their job satisfaction. He may have likely provided clear expectations and established relevant metrics that aligned with the company's goals and the employees' roles. These measures would resonate with the idea posited by Davis and Moore, where rewarding work with higher levels of income, prestige, and power can encourage people to work harder and longer. On a broader scale, job satisfaction can also be gleaned from surveys such as the Federal Employee Viewpoint Survey, which asks questions about an individual's satisfaction with their job and organization.
Job measurement can extend beyond the traditional productivity metric of output per hour. Other factors include quality of work, customer satisfaction, employee engagement, innovation, and several other key performance indicators that align with business objectives.
In this context, Tracy providing feedback to Noel illustrates the importance of ongoing performance management and the need for employees to continue to meet expectations beyond the initial hiring period to avoid the onset of complacency that could jeopardize their employment.