Answer:
a. She expects snobbery, but he turns out to be shy and open to friendship.
Step-by-step explanation:
Before meeting Eugene, Elena had imagined a situation entirely different from what actually happened. She had drawn hasty conclusions from Eugene and believed he was thick, snobbish, mean, arrogant and a very difficult person to maintain a balanced and profitable conversation. However, when meeting him for the first time, she can see how much she was wrong, because Eugene was a shy, pleasant, calm boy and very easy to have a conversation because he was willing to make a new friendship.