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3 votes
Gerald sends a garbled email message to his coworker Lucy about a sales conference. Lucy calls him to say that she's confused by the

contents of the message. Which two statements could Gerald make to help clear up the misunderstanding?
"Do you expect me to do everything twice? I have no time for this."
"I don't know why you're always so confused. It's perfectly clear to me."
"That wasn't what I intended to write. Please let me clarify my position."
"I'm sorry my email was confusing. Here's a clearer version."
0
"What do you expect? I have a lot of things to attend to."

User Ztyx
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2 Answers

2 votes

Answer:"That wasn't what I intended to write. Please let me clarify my position."

"I'm sorry my email was confusing. Here's a clearer version."

Step-by-step explanation:

got it right

User Simon Verbeke
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4.8k points
6 votes

Answer:

"That wasn't what I intended to write. Please let me clarify my position."

"I'm sorry my email was confusing. Here's a clearer version."

Step-by-step explanation:

When someone has a problem with an email you sent, I know that we want to let them have it, but it is always important to be kind and offer assistance and clarification if needed.

User Endang
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4.3k points