Answer:
A. To provide such outstanding service and quality that customers prefer to do
Step-by-step explanation:
Customer satisfaction is the degree to which customers are happy with the products, services, or customer experience provided by a business. A business can establish the level of its customer satisfaction through market research, reviews, or direct feedback.
Businesses seek to understand whether their products, services, or customer care is meeting, below, or exceeding their customer's expectations. Every business desires to have happy and satisfied customers who become loyal and help in marketing the company.