Answer:
D) intangibility
Step-by-step explanation:
Intangibility is a term that means it is not seen or even not touched. It only feels. Like in the case of intellectual properties like goodwill, copyrights, patents, etc we cant see them we only work on it.
So here in the given situation, the symbols like umbrella of traveler financial services would be designed for helping the customers so that it would be overcome the services intangibility
Therefore the correct option is D.