56.6k views
1 vote
You are working in a medical practice that sends out billing electronically but the software does not include a claim scrubber program. what can you, as an administrative medical assistant do?

User Jyek
by
3.4k points

2 Answers

8 votes

Final answer:

As an administrative medical assistant without a claim scrubber program, you can manually review claims, double-check billing information, and follow up on denials and rejections.

Step-by-step explanation:

As an administrative medical assistant working in a medical practice that does not have a claim scrubber program in its billing software, there are several things you can do to ensure accurate billing:

  1. Double-check the billing information: Verify all patient and insurance information to avoid errors before submitting the claim.
  2. Manually review claims: Take the time to carefully review each claim for any errors or discrepancies.
  3. Follow up on denials and rejections: Keep track of denied or rejected claims and actively work to resolve any issues.
User Siddiq Abu Bakkar
by
3.8k points
3 votes

Final answer:

As an administrative medical assistant, you can take steps such as double-checking information, manually scrubbing claims, and staying up-to-date to compensate for the lack of a claim scrubber program in the billing software.

Step-by-step explanation:

As an administrative medical assistant in a medical practice that does not have a claim scrubber program in its billing software, there are several steps you can take:

  1. Double-check information: Before sending out the billing electronically, carefully review all the information to ensure its accuracy, including patient demographics, codes, and insurance details. This will help minimize errors.
  2. Manually scrub claims: Without an automated claim scrubber program, you can manually review claims for common errors such as missing information, incorrect codes, and compliance issues. This can help catch mistakes before submitting the claims.
  3. Stay up-to-date: Stay informed about coding and billing guidelines, payer policies, and industry changes. This will help you make informed decisions and reduce errors in the absence of a claim scrubber program.

User Alex Craft
by
3.2k points