Question

Explain why the scenario below does or does not meet the definition of successful leadership. Situation: Barbara is the owner of a coffee shop. Two of her employees disagree on the best way to order the right amount of coffee. Barbara: "I've developed ordering software that uses our sales history to establish an average amount of coffee that we will order each week. This way we won't order too little and run out or order too much and have waste." Employee #1: "That makes sense." Employee #2: "I think that's a good idea."

Answer 1

Some of the characteristics of successful leaders are that they must be able to direct, guide and commit their employees. In this example, Barbara is just doing that, she is telling her employees what will be done in a way that they both agree upon and believe it is a good option.

She was able to stop an argument that could eventually lead to more serious problems within the organization and provided a solution that satisfied both parties.