Question

When resistance to change is based on insufficient, incorrect, or mis-leading information, managers should use ____ as an approach to manage resistance.A. Participation.B. Change manipulation.C. Education and communication.D. Negotiation.E. Coercion.

Answer 1

C. Education and communication.

Step-by-step explanation:

Since in the question it is mentioned that the resistance to change depend upon the non-sufficient, not correct or the information that misleads so here the managers should use the education & communication for managing the resistance as the given situation represent the education and communication scenario.

Therefore the same is to be considered

hence, the correct option is B.