Question

While working on a customer issue, your colleague calls and asks for help to resolve his issue. What should you do?A. Go ahead and resolve his situation first B. Request the colleague to call after sometime C. Work on both the issues at the same time D. Tell your colleague to work on his own.

Answer 1

Request the colleague to call after sometime

Step-by-step explanation:

While working on a customer issue, your colleague calls and asks for help to resolve his issue. What should be done is to "Request the colleague to call after some time."

This is because,e in situations like that, it is believed that the customer should come first, and that is the purpose of being there. For employee to serve the customer. A colleague can easily link up with other employees to get his issues sorted, or simply wait.