Answer:
0.4% of the people had a mild allergic reaction.
Explanation:
You can find the percent of the people that had a mild allergic reaction using a rule of three as you know that 9,000 people tried the new shampoo which would be the 100% and you can find the percent that represents 36 people:
9,000 → 100%
36 → x
x=(36*100)/9,000
x=0.4%
According to this, the answer is that 0.4% of the people had a mild allergic reaction.