Question

Read the following training evaluation problem, then carefully answer the questions that follow. Before beginning, you should be familiar with Kirkpatrick’s (1976) four levels of criteria for evaluating training programs:

Walstart" has recently designed a training program for their employees on crime prevention. Employees will attend a two-hour workshop designed to train them to watch for shoplifters. They will also be taught procedures that should be used when identifying a potential shoplifter. This workshop primarily includes videos of Walstart’s policies, conducted in large rooms that can accommodate up to 150 trainees at a time. You are called in to help Walstart evaluate the effectiveness of their training program.

Required:
You first ask Walstart whether they conducted an organizational needs assessment with respect to designing this training. What factors might be particularly important for you to know with respect to this type of needs assessment?

Answer 1

The variables that would need to be weighed for this kind of evaluation of need will be given below.

Step-by-step explanation:

• Reaction: The trainees could believe that the experience has been beneficial for them anyway. This assessed some basic questions via asking the trainees, such as-did you enjoy the training? Is it going to be useful here for some on-job role? Was it possible to comprehend the vocabulary used?
• Learning: Evaluate the performance including its trainees by basic tests to see if the teaching needs have indeed been fulfilled.
• Behavior: The next step would be to see how the workers put the studying into effect to be used on the job. The procedures learned to be themselves for capturing or picking a shoplifter could now be successfully applied by the educated workers to work.
• Results: The assumption as well as perception including its training results will now be measured throughout this phase and therefore any shortcomings need to be reviewed and addressed during the next module for something like a successful training result.