Hello. This question is about "Operations and supply chain management"
Answer:
quality
Step-by-step explanation:
The author uses quality as the main motivating factor for operations, as quality defines how operations will be managed and organized within the production chain. This is because according to the objective you seek and how you expect your production to be received and shared, the quality level must be defined, with all operations in the chain and the entire operation of the product process molded to achieve this quality.