The question is incomplete.
I attached the passage from which the questions are derived from,please check the attachment so that you can under the question and answer better.
Question 1; Describe and evaluate what Charles Schwab is doing?
The firm talked about in the passage deals with financial services,they primarily trade in stock for investors that make decisions for themselves.
The offer other services like discount brokerage, retirement plans, financial research, mortgage, mutual funds etc.
The firm gets feedback on her team that is handling the financial transactions and then alert for managers on a dealy in the aspect of posting a transaction,this makes the firm a conservative one.
Question 2
How might the company's culture of not buying into hype and not taking excessive risks affect its organizational structural design?
There is a close supervision from the managers and this is done in a hierarchical structure.There is also regular customers feedback and this is given on the performance of the consultant. there is long term orientation in the organization as well as individualism and collectivism.
They avoid uncertainty,they employ certain measures to see to it like managers receiving feedback from the employees which connotes a high power distance, however,the feedback that is gotten from the consumers can be used against the employees.
Question 3
What structural implications—good and bad—might Schwab's intense focus on customer feedback have?
Just as consumers trust the organization so much when financial services are going very well,the organization take excessive risk and this risks taken had cost them some losses.
Question 3
Do you think this arrangement would work for other types of organizations? Why or why not?
This can be standardized by firms as an organizational model but it might not be possible because some firms take more risk to get a higher return.