Answer:
- Write clearly and concisely
- Use a font, size, and style that is suitable
- Eliminate mistakes.
- Remain polite even when dealing with a dispute
Step-by-step explanation:
Business letters are meant to use formal language because they are to serve as official communication between the parties involved. As such, writing should be clear and concise which means it should be straight to the point.
Use a font, size and style that is suitable and will be taken seriously for instance, Times New Roman and Arial are widely used as they project professionalism. There should be no mistakes which means the letter should be proofread and even when dealing with disputes, politeness should be maintained as emotive writing is not to be featured in formal writing.