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Which of the following is the best way to make sure you have good customer retention?

A. Give coupons to new customers
B. Provide good customer service
C. Offer Internet sales
D. Use sales quotas

User Guy Danus
by
6.0k points

1 Answer

7 votes

Answer:

B. Provide good customer service

Step-by-step explanation:

Customer service refers to taking care of customers' needs by providing timely, professional, and useful assistance to the customer at all times. It involves addressing customer concerns by providing meaningful support when required.

Customer service entails a one-on-one interaction with a client. The customer service agent must portray a genuine willingness to support the customer. They need to demonstrate passion for work and customers throughout the interaction. Good customer service create loyal customers.

User Arthur Noseda
by
5.1k points