Question

You thank Sean for his candid comments. You definitely have a motivation problem in the Northeast Division. Now you need to decide which approach to take to resolve the problem based on the following advice of various managers: Vice President of Human Resources: "Your managers and employees will always underperform unless they are given specific and challenging goals along with appropriate feedback. I don’t think the Northeast Region has any system of this type." Midwest Division Manager: "Your managers and employees are underperforming because they aren’t being rewarded appropriately for good performance. Your employees don’t see how their effort results in performance, or how good performance results in rewards. Also, they don’t receive rewards that meet their personal needs or goals." Western Division Manager: "Your managers and employees feel like the commission system is unintelligible and unfair. This perception is sapping their desire to perform their jobs well." Now that you have decided which manager's advice to follow, which motivation theory should you choose to solve the problem?

Answer 1

Vroom’s theory of expectancy.

Step-by-step explanation:

Vroom's theory of motivation corresponds to the employee's expectations regarding his work.

Through this theory, it is possible for the manager to better understand why the employees acted in a way at work, such as lack of motivation and low productivity.

He then developed through the theory of expectation that motivation at work depends on the perception that employees have of their effort at work, as they believe that their efforts at work will lead to positive results for the organization and consequently will lead to significant rewards for their performance .

Through this theory, then, the manager could assist in understanding and assessing the lack of motivation of employees, to have a greater dimension of their expectations and to be able to develop tactics for including greater autonomy at work, including challenges, etc., which could lead to an increase satisfaction with work, adjust the rewards system and consequently achieve the system of personal goals for each employee.