Question

Dear Ms. Hunter: Subject: Credit Reimbursement Request for Account #45673 Your account will be credited for the erroneous charges. Thank you for bringing this error to our attention. You will receive credit notification by mail in 5–7 working days. True or False: This is an effective beginning for a direct reply letter. True False Which strategy will make your direct response most useful for the recipient? Build goodwill through emphatic statements. Arrange your information logically. Close pleasantly and quickly.

Answer 1

True: This is an effective beginning for a direct reply letter.

Arrange your information logically

Step-by-step explanation:

Communication is the process whereby information or message is pass one from one person to another. Communication is complete when the receiver knows or understand what the sender is passing on(message). There are different types of communication of which there is the direct and indirect form of communication. Communication can be done through letters, face to face discussion, through the mass media and others. The way information is passed plays a huge role in the receiver understanding or decoding the message.