Question

3. HOW DO YOU EXPRESS EMPATHY FOR YOUR INTERNAL CUSTOMER?

Internal customers are:
Supervising Pharmacists
• Co-workers (Assistants)

Answer 1

Set clear expectations.

Always keep customers informed on project progress.

Get to know your teammates.

Get the “big picture.”

Publicize your schedule.

Always Close The Loop.

Make your co-workers feel valued.

Develop a positive attitude.