Answer:
Turkles argument speaks to the superiority of face to face conversations over technology-aided or enabled communication such as emails and texting.
Turkle indeed alludes to the advantages given by the use of technology such as email and texting services etc to modify our conversation/message to perfection.
In her opinion, this is at best superficial in the long run and does not replace the good old fashion face to face (albeit "imperfect") mode of communication which allows for deeper connections that technology can ever allow.
She notes in paragraph 11 that Human relationships are worth a bundle, complicated and challenging. She indicates that humans have acquired the habit of using technology to make these interactions seem "flawless". According to Turkle, this shifting behaviour towards a perfect representation of self has only reduced conversation to electronic connections and that this has devalued the worth of human interactions which whose real benefit is in connecting with one another.
According to her, online connections don't present a substitute for real conversations.
Cheers