Question

Using Effective Practices and Technologies in Virtual MeetingsGlobal expansion has led to the rise of virtual meetings instead of face-to-face meetings. Virtual meetings are real-time gatherings of dispersed participants who connect with communication technology such as telephones and Internet videoconferences.Consider the following scenario, and identify what managers should or should not do to make the meeting more successful.Lindsay is training two new sales representatives, Lance and Ayden, to use the revised client-tracking database, which has been updated and improved. Lindsay is sharing her desktop to walk them through the steps of inputting new client information. Lindsay is in Indianapolis, Lance is in Boston, and Ayden is in Phoenix. In order to make the meeting more successful, Lindsay should:_____.

A. Be sure that Lance and Ayden know how to connect to Lindsay’s desktop.B. Frequently ask Lance and Ayden if what she is saying makes sense.C. Explain how questions should be asked and answered.D. Expect to review meeting content due to the limitations of virtual technology.

Answer 1

Effective Practices and Technologies in Virtual Meetings

In order to make the meeting more successful, Lindsay should:_____

B. Frequently ask Lance and Ayden if what she is saying makes sense

Step-by-step explanation:

By 'frequently asking Lance and Ayden if what she is saying makes sense,' Lindsay will be encouraging dialogue. Dialogue is an essential ingredient for making virtual meetings successful. Dialogue elicits active participation and breaks the ice, which could develop as a result of distance. Active participation ensures that meetings are not monopolized by one person and creates ownership of meeting outcomes. This frequent questioning approach will help Lindsay to ensure that Lance and Ayden are paying attention to the virtual training.