Answer:
bilateral process
Step-by-step explanation:
In simple words, Interpersonal contact refers to the exchange of information among two or more individuals. This is also a field of study that aims to explain how individuals use verbal as well as nonverbal communication signals to reach a variety of individual and social objectives.
Interpersonal skills remain particularly essential for establishing and sustaining positive close interactions at the work environment. As a result, people with strong interpersonal contact skills will develop healthier connections with their peers and work even easier as a group.