Answer:
Option E (Personalization) seems to be the correct option.
Step-by-step explanation:
- Personalization seems to be the mechanism through which a consumer customizes a computer or web-based interface according to fit their individual preferences.
- The growth in personalized service has compounded aspects of confidentiality and consumer concern. In certain situations, personalization requires a promise of non-disclosure between some of the customer and the service provider.
Some other solutions offered are not linked to the situation in question. But the following seems to be the right thing